Seniority
Manager
Department
General Business & Management
Location
Raynham
Industry
Insurance
Company size
6.3K
Contact information
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s•••••••@fmglobal.com
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Background
About Steven Harper
Results-driven IT professional with excellent communication, customer service, and problem-solving skills. Well-versed in release management, project management, change management, security vulnerability reporting and tracking, service desk enablement, and support process design and implementation. I have a diverse skillset and experience in both IT and Engineering including over 5 years of experience managing large, mission-critical application deployments and upgrade programs and another 5 years of experience in IT Help Desk enablement and Customer Service preparedness. I have 4 years of experience building a process to schedule, track, and remediate the detection of IT cyber threats and vulnerabilities across a large IoT portfolio of customer facing applications.
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