Steven Heffron

Background

About Steven Heffron

A strategic sales and account management professional with a strong customer-centric focus and the ability to deliver excellent sales results. Possesses solid wine and spirits sales expertise and extensive hospitality management experience. Accomplished in identifying and capitalizing on opportunities in support of increasing sales and revenue. Successfully trains and mentors sales teams in sales techniques and business development strategies, inspiring cohesive and productive performance. Expertise in account management, sales engineering, product support, and program management. Proven ability to interface with internal and external stakeholders to meet client needs and sales goals. Success building relationships at all organizational levels. Track record of consistently exceeding sales quotas. Sound business and territory development acumen, with strong negotiation skills. Detailed, organized, and analytical, able to troubleshoot and solve complex issues. Prioritizes and multi-tasks effectively and works well under pressure. Strong communication skills. SKILLS & CORE COMPETENCIES • Sales & Account Management • Beer, Wine & Spirits Industry Knowledge • Customer Service & Consultative Selling • New Business & Territory Development • Sales Planning & Execution• Competitive Market Analysis• Demos & Presentations• Supplier & Vendor Relations• Liquor Regulations & Compliance • Pipeline Development & Sales Quotas• Event & Promotions Planning & Execution • Prospecting & Cold Calling• Brand Strategy & Portfolio Management • Marketing Strategy• Business Relationship Management• Contract Negotiation & Problem Solving • Advertising, Marketing & Social Media • Budgeting & Cost Control • Social Media Marketing• Brand Positioning & Customer Satisfaction • Sales, Marketing & Account Management• Needs Analysis & Issue Resolution• Channel Partnership Development• Business To Business Sales (B2B)• Customer Relationship Management (CRM)• Change Management & Team Leadership