Steven Katz
Customer Success Manager at Concntric
Based in United States
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Seniority
Staff
Department
Customer/Client Service
Location
United States
Industry
Construction
Company size
37
Contact information
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s•••••••@concntric.com
Phone
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Background
About Steven Katz
Helping Customers Succeed | SaaS & Construction Tech | Customer Experience & Growth With a passion for customer success and relationship management, I thrive in helping businesses maximize the value of their technology investments. I’ve spent the last several years driving adoption, retention, and growth across SaaS and Construction Tech, managing portfolios from $5M to $79M ARR. I specialize in: Driving customer adoption and expansion across multiple product lines Leading renewal and retention strategies to maximize revenue Partnering cross-functionally with Sales, Product, and Technical teams to deliver results Developing training programs and process improvements to enhance customer experiences I’m motivated by helping businesses succeed—whether that’s by streamlining workflows, increasing adoption, or building long-term partnerships. If you're looking for a customer success professional with a proven track record in SaaS and Construction Tech, let’s connect!
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