Steven Krauss

Background

About Steven Krauss

Senior leader experienced with managing personnel, projects, implementation strategies, process/procedures and documentation of large international information technology infrastructures. Experienced in identifying and providing business-oriented information technology solutions. MANAGEMENT / PROJECT MANAGEMENT / LEADERSHIP • Directly responsible for 15 staff members working in end-user support, infrastructure engineering, and application development, Budgeting management for corporate infrastructure engineering groups with annual budget of $15.5 million including chargeback of company branches for work and software • Developed enterprise standards, consolidated ordering and inventory for 25% software savings while reducing amount of overhead and idle inventory • Implemented international IT procurement project through reverse auctions. Realized savings were over $5 million for printer and computing hardware • Led enterprise initiatives for 450 North American business locations. Worked with businesses to formulate plans for deployments • Liaison between upper management, other departments and IT. Worked with department heads to better understand the information technology solutions available for their business need ENTERPRISE SYSTEMS • Planning, development, and deployment of scripts, patches, and policies designed to meet Computer Emergency Readiness Team (CERT) directives • Lead Exchange Engineer – Administration & troubleshooting of clustered Exchange servers supporting mailboxes and secure SMTP gateways • Disaster Recovery & Planning Board (DRPB) member – Working group of SMEs dedicated to meet planning, implementation, and execution of DRP/COOP plans for different sites • Active Directory and Exchange Restructuring – Migrating, and consolidating numerous AD domains, exchange servers, and sites into a single domain