Steven Malcolm

Background

About Steven Malcolm

Driving Sales Excellence and Empowering Teams for Long-Term GrowthAt Apryse, I’ve been at the forefront of redefining document processing through innovative solutions like our flagship product, WebViewer. Creating an easy world for customers to interact with documents from digital signatures to annotations. Along with Webviewer our other most well known product is iText. With over 100 million users globally, iText by Apryse stands as one of the most trusted tools in the document technology space. Together, these products enable customers to overcome any document-related challenge with ease and efficiency.A Journey of Building and Leading High-Performing Sales TeamsMy career began with top-tier success as an inside sales representative at a large public company. Seeking a new challenge, I joined the start-up iText, where I applied my expertise in cold-calling and crafting enterprise value propositions to lay the groundwork for our sales department.Through a combination of strategic vision and adaptability, I spearheaded efforts that consistently delivered 30% YOY growth, even amidst ownership changes and leadership transitions. I cultivated and refined strategies such as-Developing inbound and outbound sales frameworks to better engage our customers-Introducing strategic consultative selling, in-person customer visits, and an OpenSource partnership approach-Instituting critical sales tactics like deal reviews, bespoke sales training programs, the BMW forecasting method, and Quarterly Business Reviews.Leadership with a Customer-First FocusMy success as an individual contributor laid the foundation for my transition into leadership. Over the years, I’ve had the privilege of managing sales teams across the Americas and EMEA, empowering them to consistently exceed targets. Today, I lead multiple teams across the Americas, leveraging my expertise to foster collaboration, build scalable processes, and deliver impactful results.I am passionate about problem-solving for our customers and equipping my team with the tools, strategies, and mindset they need to thrive. By leading from the front, I inspire others to embrace innovation, think strategically, and unlock their full potential.Let’s connect and explore how Apryse can help make your life easier when it comes to documents in an ever changing digital world.