Steven Morrison
Head of Customer Operations - National Operations Team at Ocs
Based in Glasgow, United Kingdom
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Seniority
Director
Department
Operations
Location
Glasgow
Industry
Facilities Services
Company size
13K
Contact information
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s•••••••@ocs.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Steven Morrison
Senior Executive | Facilities Management | Strategic Operations | Financial Management | Sustainability Initiatives | Driving Business Growth & Operational Excellence Welcome to my professional sphere on LinkedIn, I am a strategic-minded leader and senior executive with a passion for transforming facilities management through innovation, operational excellence, and sustainability. With extensive experience managing multimillion-pound portfolios, I specialise in optimising service delivery, driving profitability, and spearheading business growth initiatives across the FM industry. I thrive in high-stakes environments where financial management, stakeholder engagement, and regulatory compliance intersect to create long-term value. My expertise spans risk management, contract negotiation, ESG strategies, and digital transformation, ensuring businesses not only meet industry standards but exceed them. Key Accomplishments: · Transformed non-profitable accounts into revenue-generating portfolios through strategic cost restructuring. · Established a dedicated plant and asset management team to optimize resource allocation. · Managed large-scale account exits with minimal operational disruptions. · Designed and implemented director-level training programs to improve financial and leadership skills. · Led strategic business development initiatives, securing new market opportunities. · Optimized financial management strategies, improving profitability and cost efficiency. Empowering Teams & Driving Organisational Change Leadership is at the heart of my success. I am committed to developing high-performing teams, fostering professional growth, and driving organisational change that delivers measurable results. Whether mentoring emerging professionals or leading large-scale strategic initiatives, I ensure that every decision contributes to both short-term success and long-term sustainability. Let’s Connect & Collaborate I welcome opportunities to connect with professionals who share my passion for facilities management, business growth, and sustainability. Whether it’s discussing industry trends, strategic partnerships, or innovative FM solutions, let’s start a conversation! Reach out to me on LinkedIn or via email at stevenmorrison78@hotmail.co.uk.#FacilitiesManagement #FMLeadership #SustainableOperations #WorkplaceSolutions #BuildingManagement #StrategicOperations #FinancialManagement #BusinessGrowth #RiskManagement #ContractNegotiation #LeadershipExcellence #OperationalExcellence #DigitalTransformation #ESGStrategies #FutureOfWork
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