Steven Rausch

Background

About Steven Rausch

I’m a gritty Customer Success and Partnerships leader who drives revenue growth through stage-honed storytelling, trusted partnerships, and entrepreneurial execution. With career experience spanning two decades — from hundreds of performances as a professional actor to scaling multi-million-dollar portfolios in B2B SaaS and emerging Tech, alongside building and growing entrepreneurial ventures — I specialize in crafting compelling narratives that build trust and inspire action. Relentlessly driven and impact-obsessed, I bring intensity, intention, and integrity to everything I do. Over the course of my career, I managed 8-figure ARR portfolios, built retention and expansion programs that consistently delivered world-class GRR and NRR, and coached and scaled teams of 15. I designed and executed brand strategies, wholesale growth initiatives, and marketing campaigns that drove triple-digit revenue gains. Across both corporate and entrepreneurial arenas, my focus has remained the same: unlocking growth, building lasting relationships, and operationalizing excellence. What sets me apart is the unique foundation of my early career: a decade as a professional actor with 500+ live stage, on-camera, and voiceover performances. This experience honed my ability to read a room, adapt in real time, and engage an audience — skills I now apply to executive conversations, joint success planning, renewals, and customer storytelling. Combined with business acumen and entrepreneurial vision, this foundation enables me to influence at the C-suite level, energize cross-functional teams, and translate complex data into clear, persuasive value narratives. I thrive in environments where performance, purpose, and people all matter. As an ENTJ and Enneagram 3w2, I pair a steadfast pursuit of excellence with a genuine desire to elevate the people around me. My CliftonStrengths — Competition, Achiever, Analytical, Focus, and Command — reflect how I naturally lead with vision, solve tough problems, and push for meaningful results. Today, I’m energized by opportunities to lead Customer Success or Partnerships organizations — and equally energized by opportunities to inspire audiences as a speaker. If you’re passionate about customer outcomes, strategic partnerships, or building high-performing teams, let’s connect. I’m eager to swap stories and learn from others who care deeply about creating lasting customer value.