Steven Werley

Background

About Steven Werley

Focused, results-based leader and experienced IT Specialist with over 18 years of diversified experience and expertise in maintaining operating systems and networks, providing technical support, and developing and implementing quality metrics, data collection, and analytical tools. Project manager with solid qualifications and proven success by gauging performance level, accountability, and data reporting to maximize cost and management effectiveness. Outstanding communication, presentation, and motivational skills. Organized and dedicated multi-tasker that exceeds at meeting budgets, deadlines, and quality objectives. · Technical Support-15 yrs · Team Building-15 yrs · Product Development-7 yrs · Database Development-5 yrs · Project Management-3 yrs · Microsoft Visual Studio.NET 2010 & 2012, C# application development–3 yrs · Planning & Software implementation, CRM (Change Request Management), Life cycle Management-3 yrs · Operations Management-2 yrs · SAP Business Objects-2 yrs · Genesys and Avaya call reporting systems-2 yr · IEX and IEX TotalView–1 yr · Salesforce (SFDC)-1 yr · Oracle & Oracle Live reporting · Working towards completion of CAPM (Associate PMP) certification-8.5 PDU’s · Microsoft Office, Word, Excel, Power Point, Access, Project, Exchange, Visio · Lotus Notes, Lotus Domino, Microsoft SQL Server, IBM DB2 Server, MySQL, Oracle Database Express, FileMaker Pro Advanced, creation, design, and administration · IBM X series servers, IBM Z series servers, IBM Intellistations, IBM/Lenovo Thinkpads, workstations, and servers, iMac, Mac Pro, Macbook, iPhone, iPad, iPod