Stuart McLaughlan
Technical Services Manager at Svl
Based in Renfrew, United Kingdom
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Seniority
Manager
Department
General Business & Management
Location
Renfrew
Industry
Telecommunications
Company size
55
Contact information
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s•••••••@svlbusinesssolutions.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Stuart McLaughlan
Highly analytical and delivery-focused professional deploying 33+ years’ of technical excellence with stronger innovation to envision highly scalable, reliable and secure technology infrastructures with proven delivery across operational, service and commercial aspects within large-scale and complex IT delivery programs. Trusted technical advisor for the planning, design, strategic direction, and day-to-day execution of diverse infrastructures, computing platforms, hardware, software applications and network connectivity to ensure a seamless user experience in consuming technical capabilities. Ensuring the technology solution delivers niche value proposition & high ROI to client investments, within the defined SLAs: Practiced in architecting, engineering, deploying, and configuring of robust solutions from inception to client benefit realisation - coordinating cross-functionally in an inclusive team culture to swiftly identify pain points and apply diagnostic utilities to aid rapid troubleshooting. What I Bring to the Table: Systems-level perspective aligning technical vision with the ‘big picture’ and client goal; expertly designing priorities to build and configure robust capability - specifications to exacting QA standards with user-design thinking to meet technical realities. Analytical troubleshooting rapidly responding to issues, break/fix and high-impact incidents with escalation management to remove errors, recover and minimise recurrence with strong process-review intelligence, diagnostics and follow-through. Technical Project Acumen, comfortably juggling operational and project pressures with strong technical affinity, process capability, clear-instruction, and training delivery while creating a culture of best practices amidst enhancing technologies. Passionate about emerging - enhancing technologies with influential stakeholder-client consulting, my capacity for leadership inspires to nurture high capability, quality delivery, continuous improvement, and excellence. Contact: stueem@ntlworld.com
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