Stuart Warner
SVP Commercial Sales & Service at Coastal Community
Based in Parksville, Canada
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Seniority
Vp
Department
Other
Location
Parksville
Industry
Banking
Company size
383
Contact information
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s•••••••@cccu.ca
Phone
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Background
About Stuart Warner
LEADERSHIP, COACHING, TRAINING & DEVELOPMENT • Coached/Lead 10 Managers to become highly effective coaches and leaders through regular observation of their coaching interactions, resulting in successful achievement of business and customer objectives • Built, coached, and sustained newly created team to ensure capability of delivering sales, service, operational and credit risk management required to successfully achieve business development, customer and operational objectives RELATIONSHIP MANAGEMENT AND BUSINESS DEVELOPMENT • Identified, articulated and embedded policies to support Relationship Management behaviours as a strategy for successfully achieving High Net Worth Business Development objectives • Facilitated Relationship Sales Management process and coached 7 person Senior Management team to deliver peak performance • Developed and implemented Relationship Management sales metrics to effectively transition team of 140 from “order taking sales” to relationship sales STRATEGIC VISIONING & TACTICAL EXECUTION • Consistent top tier performance in 10 well earned promotions were the result of highly effective Strategic Visioning; defining objectives and efficient tactical execution, ensuring teams were able to follow the road map to successfully achieve business development, customer and operational objectives BUSINESS PLANNING & BUDGET DEVELOPMENT • Developed and executed business plans to successfully deliver $50 million in annual revenue, through effective management of critical timelines by prioritizing key resources, and incorporating exceptional analysis to guide strategic and tactical adjustments to properly align resources CREDIT RISK MANAGEMENT AND REGULATORY COMPLIANCE • Successfully lead a team of 12 direct reports who provided support in commercial and retail credit underwriting including complete responsibility and accountability for regulatory compliance of entire retail and commercial lending portfolios
Decision-makers
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- BNStaff
Brianna Nielsen
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- VSStaff
Vikki Seery
Member Service Representative · Customer/Client Service
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