Verified recordFinancial Services

Subha Anbarasu

Senior Systems Support Analyst at Fidelity Investments

Based in Dallas-Fort Worth, United States

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Seniority

Staff

Department

Information Technology

Location

Dallas-Fort Worth

Industry

Financial Services

Company size

85K

Contact information

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Email

1 credit

s•••••••@fidelity.com

Phone

5 credits

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Background

About Subha Anbarasu

About Me I am a passionate and results-driven IT professional with over four years of experience in mainframe and distributed application production support within the Banking & Finance domain. Leveraging a strong foundation in Unix, COBOL, JCL, DB2, PL/SQL, VSAM, and a deep understanding of ITIL processes and ITSM frameworks, I specialize in delivering innovative solutions that ensure system stability and performance. What I Bring to the Table- Expertise in incident, change, and problem management, with a track record of resolving critical issues within SLA and conducting comprehensive root cause analyses- Skilled in managing batch job monitoring, debugging system issues, and executing solutions using Control-M, Unix scripts, and Jenkins pipelines- Strong data analysis skills, including query execution in DB2/Oracle, to support business users and resolve technical issues efficiently- Proficiency in handling file transfer technologies like SFTP, Connect Direct, and Axway, ensuring seamless data flow across systems- Experienced in executing Disaster Recovery (DR) processes, managing infrastructure upgrades, and conducting holiday processing activities to maintain system availability during critical periods. Key Strengths- Agile methodologies, DevOps practices- High-priority incident handling and communication- Service governance and performance optimization- Automation and documentation to enhance operational efficiency- Strong interpersonal and collaboration skills, working effectively with business users, development teams, and stakeholders. What Drives Me: I am passionate about leveraging my technical expertise and analytical mindset to solve complex problems, improve system reliability, and align IT services with business goals. My focus is on driving results, enhancing user satisfaction, and fostering a culture of continuous improvement. Certifications: Certified Scrum Master Looking Ahead: I am eager to contribute to challenging projects that allow me to further develop my skills in production support, system optimization, and service management. Let’s connect and explore opportunities to collaborate!

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