Subham Dhara

Background

About Subham Dhara

As a Recruitment & Business Development Manager at Kotak Life, I leverage my management and sales skills to generate new leads and retain existing customers. In the last two months, I have closed multiple deals and increased the customer retention rate by 15%, thanks to my ability to negotiate and address customer concerns. Also handling HR formalities such as onboarding, recruitment, and employee engagement. Before joining Kotak Life, I worked as an Operations Team Leader at Flipkart, where I coordinated all production activities and ensured that the production targets were met. I developed my team management, problem solving, public speaking, and communication skills in this role. I also have experience as a Subject Matter Expert at Concentrix, where I provided in-depth knowledge of business Products and reporting requirements. Also, I have a Bachelor of Hotel Management degree from International Institute of Hotel Management Kolkata, where I learned the fundamentals of hospitality, service, and management. I am motivated by the opportunity to create value for both the customers and the company, and I am always eager to learn new skills and improve my performance.