Subhra Sadhukhan
Operation and Service Management at Tata Consultancy Services
Based in Kolkata, India
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Seniority
Manager
Department
Operations
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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s•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Subhra Sadhukhan
A competent professional with 15 years of experience in providing IT solution in Telecom Domain and service management profile. 4 years of UK onsite experience. A certified Scrum Master also Major roles played – Operation and Functional Lead, Transition Manager, Module Lead, Shift lead, Circle TBO Lead, and Production Support Executive. I am currently working as an Application Support Specialist in EDF account, Prior to that I was working as a Service management lead in Barclays and as a transition manager and Functional lead for Vodafone India Project. Possess strong Telecom Domain knowledge along with communication, relationship management and team building skills with abilities in liaising with project managers for timely completion of projects. Skills: • Telecom Mobility • Telecom Operation Management. • Requirement Analysis • Client Management. • Incident Management. • Change/Release Management • External Interface System Management. • POS Application
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