Subramanian Krishnan

Background

About Subramanian Krishnan

An Alumnus of BITS, Pilani with an M.Tech in Micro Electronics. Alumnus of Symbiosis, Pune with an MBA in Marketing.Holds applied patents in Content Automation and Iterative Assessment.My portfolio: https://ksubbu.carrd.co/My Blogs and eBooks: https://blogsbysubbu.wordpress.comStrategic professional with 19 years of experience in technical documentation, Learning & Development, content development, content strategy, knowledge management, and product management. Proven track record in leading Technical Writing/Product Development/LnD/EdTech teams, managing sales-focused content strategies, and optimizing content management platforms to drive GTM success.Experience in reporting and analytics, with a strong focus on tracking content performance and user engagement to enhance sales effectiveness. Passionate about AI technology and driving content initiatives.Authored books and published them on Amazon.Leadership:• Experience leading global teams in India, Ireland, the US, and Canada.Comprehensive Documentation: • Set up documentation infrastructure.• Single-sourcing collaterals using tools such as Oxygen XML, Adobe Framemaker, and Paligo.• Create and maintain concept guides, API guides, product briefs, blogs, articles, social media posts, and newsletters.• Content Automation: Spearheaded content development through LLM• Editorial and Technical review of SDK Manuals, Release Notes, User Guides, Application Notes, Demo Guides, and Data Sheets.• Develop style guide.• Implement SEO best practices. Collaborate with analytics teams to track content performance metrics such as engagement and click-through rates.• Create customer training videos.E-learning and EdTech Platform Development:• Oversee the development of e-learning platforms.• Design learning activities, knowledge checks, and grade-less iterative assessments.• Develop assessments to ensure alignment with learning outcomes and prevent cognitive overload.• Develop sales-focused content curation strategy customized to GTM needs.• Monitor KPIs related to sales content effectiveness, ensuring that content initiatives drive value and support GTM objectives.• Conduct customer training.AI Chatbot Development: • Develop AI virtual assistants for customer service and HR solutions, integrating ChatGPT & Gemini with WhatsApp & Telegram.Design/Development Activities: • System-level integration and testing.• Test different interfaces on the processor boards, conduct Power-On Self-Test (POST) on the boards, write test cases for board interfaces, and create test documents.