Suchit Singh

Background

About Suchit Singh

A management professional engaged in alliance for more than 21 years in multiple sectors and industries across geographies. I am keen and passionate to work in health and wellness industry.A professional with cross-industry exposure & experience, I have worked with 6 top national brands in industries like Telecom (Reliance India mobile), Banking (Axis Bank, ICICI prudential), Online games (Games on demand), Health and wellness ( LBS Hospital, Aakriti Nature cure centre ), National Rural health mission (GVKEMRI 108 emergency services ), Service industry (IRCTC, MPMKVVCL, CM Helpline). Digital security (DSE Technologies PVT. LTD)Specialist in Customer service Team, handling, performance improvement in the field of BPO worked as customer service executive, Quality analyst Team lead and as assistant manager, equipped with proven strategy to manage KPI'S like attrition, SLA, Shrinkage, Abandoned calls, calls quality, roster management handled team size of more than 200 executives.I have worked in the health care unit as floor manager and as facility manager, Used empathy Effectively to handle any issues without damaging the institution's reputation which enabled them to visit again, planned and executed company events in the premises, administration, transport management, Reduces Wastage of Food, Keeps Track of Food Consumption, vendor management, security and surveillance.Currently leading a project of examination process where punctuality and discipline are the most valued traits, Managing the daily functions of the business, Maintaining excellent relationships with channel partners and field forces to help in business delivery and its growth.