Suchitto Sur
Senior Associate at Amazon
Based in Bengaluru, India
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Seniority
Staff
Department
Information Technology
Location
Bengaluru
Industry
Software Development
Company size
767K
Contact information
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s•••••••@amazon.com
Phone
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Background
About Suchitto Sur
As a Senior Associate at Amazon, our team focuses on addressing customer system queries, ensuring swift resolutions that meet stringent service level agreements. Leveraging my background in Mechanical Engineering and proficiencies in Root Cause Analysis (RCA), Data Mining, and Data Management, we contribute significantly to safety administration, training, and the rollout of new modules to business units. Our work involves deep dives into system functionality, highlighting uncertainties and working collaboratively with technical teams to enhance processes. As a subject matter expert, my aim is to deliver insights that streamline operations, backed by a Lean Six Sigma Green Belt certification, reflecting a commitment to continuous improvement and operational excellence.
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