Sudesh Khetale

Background

About Sudesh Khetale

Seasoned IT Professional with 13+ years of comprehensive experience in various domains, such as Telecom, Payment Gateway (PG), Security, and Cloud. Expertise in large scale IT Infrastructure environments including Private/Public Networks, Firewalls, NextGen Security, Application support, End-user support, and managing projects for end-to-end IT Infrastructure implementation. Successfully migrated IT Infrastructure and Network for acquiring organizations. • Expertise in leading and managing an entire IT infrastructure team for a Data Centre spread across PAN India • Ability to develop a highly stimulated, customer-focused team • Effective use of Individualized or Differentiated approach to enhance team productivity • Proficiency in planning and managing IT assets, such as project funding, staff, equipment, and Service Levels • Good in Vendor Management. Can manage software and hardware vendors and associated service providers • Significant experience in 24/7 IT service operations, KPI compliance, and Business & Service Escalation Management • Very Good team player with the ability to adapt to the changing situations • Outstanding collaboration across cross-functional teams, a quick learner who can grasp complex technical inputs from other departments and communicate them to the team in an easy-to-understand manner • Excellent Interpersonal, Communication, & Negotiation skills • Highly stress-resistant, can work well under pressure and at the same time meet deadlines • Innovative and creative with an honest, and friendly nature • Implementing Best Practices and compliance as per ITIL, PCI_DSS, and ISO_27001