Sudhakar Jashti

Background

About Sudhakar Jashti

Sudhakar is having diverse experience in IT in managing and leading the delivery testing technical support and documentation of Client/Server Web and Distributed applications. •Deliver projects and products using the appropriate agile project management methodology learning & iterating frequently •Work with the Product Manager to define the roadmap for any given product and translate this into user stories •Lead the collaborative dynamic planning process – prioritizing the work that needs to be done against the capacity and capability of the team •Ensure all products are built to an appropriate level of quality •Determining negotiating and agreeing on in-house quality procedures standards and specifications •Assessing customer requirements and ensuring that these are met •Investigating and setting standards for quality •Working with all teams collaboratively to establish procedures standards systems and procedures •Directing objectives to maximize profitability •Recording analyzing and distributing statistical information •Adhere to and manage the approved budget •Strong client-facing and communication skills •Collaboration with Product Engineering Customer Success & Services teams •Managing customer issues & escalations •Own & achieve great customer satisfaction scores for Support Teams •Prepare & Present business review & Management reports •Documentation control up to date based on clients feedback/tickets/new releases. Prior to FiO: •Experience in leading and managing the Testing activities of Enterprise Governance Risk and SOX Compliance management software solutions. •Managing & Leading the entire testing life cycle processes for OpenPages sustaining updates patches & hot fixes from planning to closing activities using Test Management tools & techniques. • Defined defect logging standards test case naming conventions and test coverage planning using Quality Center/Test Director. • Expertise in handling multiple teams and Agile process.