Sudianto Wang
Head Collection & Business Operations at Traveloka
Based in Jakarta, Indonesia
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Seniority
Director
Department
Operations
Location
Jakarta
Industry
Software Development
Company size
3.5K
Contact information
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s•••••••@traveloka.com
Phone
5 credits+62 ••• •••• ••••
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Background
About Sudianto Wang
At the helm of Traveloka's Collection and Business Operations, my focus lies in driving strategic transformation and process innovation. The redesign of our collection management has standardized practices and fostered professional growth within the team. Notably, the introduction of cutting-edge technology has significantly enhanced customer touchpoints. The implementation of PRINCE2 principles has been instrumental in managing substantial projects, resulting in a notable improvement in repayment rates and ROI. With the collaboration of my team, these efforts have culminated in achieving a more robust collection framework, setting new benchmarks for efficiency and effectiveness in the industry.
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