Sue Long

Background

About Sue Long

I am excited to begin the next part of my journey. I expect it to be an exciting one. Here is some of the experience I have to offer. Technologies • Mainframe • Casper • ADP • Skype • Cisco (Tidal) Enterprise Scheduler • Microsoft Office Suite (2007, 2010) • BMC Remedy trouble ticketing • Windows XP, NT & Windows 7 & 8 Operating Systems • NimBUS/UMP server & process monitoring • RDP • Solarwinds Orion retail server monitoring • Virtual Armor security monitoring • SAP support and process troubleshooting • Multiple software and platform integrations • F5 & Citrix Netscaler, VMware • Juniper Security • Cisco Unified Meeting Place • MS Event Viewer • SAP • Ecometry • Reflections for HP • MPEiX for HP • Tradewind/xStore • GERS global expense reporting system • Password Manager Pro • Strongmail • Netbotx • Google • Microsoft SQL Management Studio Projects • Fusion (Transporting SAP Tidal Jobs) • Tradewind to xStore conversion (Transporting Tidal jobs & working on conversion team with retail, network, Level II, etc) • SOX audits (SQL queries & screen shots, working with auditors) • PCI Compliance audits • Offsite tapes (Iron Mountain) • Month end and year end processes • F5 & Netscaler (taking web farms in and out of rotation) • Strongmail (monitoring email campaigns) Office Equipment & Skills • calculator • printer • PC • scanner/copier • decollator • filing