Suleman Peracha

Background

About Suleman Peracha

As a Genius and a Technical Expert at Apple, I provide expert troubleshooting and repair services for various Apple products, ensuring customers are quickly back in action while maintaining a strong focus on their time demands. I collaborate with team members, stay updated on current trends, and exceed weekly goals by offering guidance, knowledge, and practical tips. I also work as a New Account Specialist at Questrade Financial Group, where I educate customers on Questrade offerings, process new account applications promptly, and actively participate in strategic sales initiatives. I have a degree in Business Administration - Marketing from George Brown College, which helps me understand the customer base and market trends. My strength lies in delivering top-tier customer service, fostering solid relationships, and boosting product ownership. I excel in empathetically diagnosing technical issues and patiently educating clients, while contributing to sales initiatives. I'm an asset in any customer-focused role.