Suman Mann

Background

About Suman Mann

A friendly, creative, skillful professional with strong customer service experience, deals with wide range of personal and small business clients. During 11 years of retail banking experience, performed various key roles and responsibilities like customer service, relationship manager, credit counselor and administrative support in payroll. Demonstrate dedication to continuous improvement and adapts quickly to fast- paced changes. Builds strong and lasting personal connection with customers by providing them best advice. Recommends different products like personal loan, resp/rrsp, line of credit /overdraft and debit/ credit cards. Support achievement of branch’s goals through promotion of banks products, participate in branch campaigns, and surpassed all the quarter’s sales targets and referral targets. Proactively engages with clients by listening and immediately attending to their day to day banking and financial needs. Support branch by doing various administrative duties like investigation of payments and cheques and follow up. Keep myself updated with bank’s products, services, policies and procedures for ensuring strict compliance. Works in team and attends continuous training sessions for personal development. Cleared Investment fund in Canada (IFIC) from CSI