Suman Samaddar
Consultant at Infosys
Based in Kolkata, India
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Seniority
Staff
Department
Information Technology
Location
Kolkata
Industry
IT Services and IT Consulting
Company size
369K
Contact information
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s•••••••@infosys.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Suman Samaddar
Results oriented IT professional with 10 years of experience in IT Service Management (ITSM), specializing in Service Level Management.Proficient in adhering to ITIL processes, including Change Management, Incident Management, and Problem Management. Skilled in cross-cultural people management and well-versed in Asia Pacific and Global working environments. Demonstrated expertise in using ITIL process flow to meet response-resolution timelines.
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