Sumandeep Chagger

Background

About Sumandeep Chagger

International Customer Success and Client Services ProfessionalMy name is Sumandeep and I am a highly-successful director of customer success with an exceptional record devising/implementing strategy and overseeing managed client services globally; developing staff, driving business growth and delivering customer service excellence for top-tier companies.I have a reputation as an influential and versatile leader with technological acumen and the ability to build long term strategic relations with existing and new clients; developing innovative products/services and retaining/winning lucrative business accounts.An accomplished communicator with first-class interpersonal and people management skills, I also have a proven record recruiting, training and motivating management teams to surpass challenging business, performance and quality goals.Committed, analytical and results-driven, I am now looking for a new senior customer success role within a progressive organisation. If you would like to find out more, please do not hesitate to get in touch.Specialities: director, direct, senior, leader, lead, manager, customer success, client services, account management, client engagement, customer satisfaction, business growth, service delivery, strategy, operations, analysis, advice, reporting, process improvements, performance initiatives, projects, programs, sales initiatives, account planning, account activation, platform integration, complaint handling, troubleshooting, problem-solving, corporate culture, collaboration, HR, recruitment, training, talent development, team building, coaching, mentoring, feedback, target-setting, appraisals, performance management, product/service innovation, international, global, EMEA, APAC, UK, Ireland, Europe, Middle East, Africa, Asia, Pacific