Sumathi Balakrishnan

Background

About Sumathi Balakrishnan

I am a dedicated and result-oriented professional with over 15 years of experience across Customer Relationship Management, Administration, Sales Support, Reservations, and Client Servicing. My career spans diverse industries including hospitality, travel, corporate gifting, and events, where I have consistently delivered excellent customer experiences and streamlined operations. Key Strengths Strong expertise in CRM tools, client communications, and sales coordination. Skilled in admin operations, reporting, vendor coordination, and process improvement. Proven success in corporate gifts & awards solutions, supporting leading brands with premium recognition products. Solid background in hospitality & reservations, ensuring customer satisfaction and repeat business. Excellent interpersonal, organizational, and problem-solving skills. What I Bring I thrive in client-facing and support roles that require attention to detail, multitasking, and relationship building. Whether in corporate sales, administration, or customer service, I aim to add value through professionalism, efficiency, and a customer-first approach. Open To CRM / Client Servicing Roles Administration & Sales Support Roles Corporate Sales / Key Account Executive (Events, Corporate Gifts, Trophies) Hospitality Reservations / Guest Relations