Sumedha Bhattacharya

Background

About Sumedha Bhattacharya

Professional Summary Learning & Development A) Analysis and evaluation Conceptualizing & effectuating training & development initiatives for improving employee productivity building capability and quality enhancement Identifying training needs across levels through mapping of skills required for different roles and analysis of the existing level of competencies Handled Global Learning projects with expertise in domains of Culture and Communications. B) Design and Delivery Designing & developing modules and customizing training programs based on the need analysis End-to-end Instructional Designing projects Financial Operations - Customer Services Underwriting and audit Claims process Departmental budgeting Analyzing information in insurance applications & about applicants and processing for issuance of the same after first level of risk assessment Formulating & implementing underwriting guidelines processes workflow etc. Overseeing claim procedures involving validity assessment and approvals of high value claims in compliance with regulatory requirements Managing executive level processing of both member-reimbursement and cashless claims as per policy terms and conditions and within the TAT specified and per protocol as well as pre-authorization requests sent by clients Budgeting and variance analysis implementing cost effective measures for departmental benefits People and performance management Performance analysis and deployment of bell curve - performance management Recruitment and screening - competency mapping Managing stakeholder expectations - building strategic partnerships Value champion - demonstrating organization values and enabling change management building inclusive environment