Sumeet Shinde
Senior Manager at Ace Insurance Brokers Pvt. Ltd
Based in Mumbai, India
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Seniority
Manager
Department
General Business & Management
Location
Mumbai
Industry
Insurance
Company size
375
Contact information
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s•••••••@aceinsuranceindia.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sumeet Shinde
Demonstrated my commitment to providing exceptional customer service. One of my core responsibilities has been to work closely with customers to ensure a smooth and efficient renewal process. By building positive relationships with clients, I have been able to successfully retain policies at renewal and ensure timely premium payments.I am having 14+ years insurance broking experience in health benefits.To work with customers to ensure a smooth and efficient renewal process whilst building positive relationships to ensure the policy is retained at renewal and the premium is paid.Communicating with customers and support staff.Collecting data about customer service trends.Recording and responding to customer complaints.Developing strategies to retain customersMeasuring key performance metrics related to churn and retention efforts.Team Management.
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