Sumer Damrath

Background

About Sumer Damrath

With over 20 years of experience in the banking and financial services industry, I am a customer service expert and trainer at Old National Bank, where I provide quality and efficient service to customers and clients, while managing daily operations and supporting branch staff. I have been in this role for more than a year, and I enjoy helping customers and clients achieve their financial and health goals, while maintaining a high level of professionalism and integrity. I have a bachelor's degree in business administration with a focus on human resources management, and an associate's degree in mental and social health services. I use my office administration and employee training skills to deliver exceptional customer service and to coach and mentor new hires. I also use my written communication and problem-solving skills to handle customer complaints, claims adjustments, and general plan inquiries. My mission is to continuously improve my skills and knowledge, and to contribute to the success and growth of Old National Bank.