Sumer Thalla

Background

About Sumer Thalla

Experienced Business Procurement Analyst with a demonstrated history of working in the Information Technology Services and Product Industry. Skilled in SQL, Excel, JAVA, Python, and MS OFFICE. Strong IT Professional with a Bachelor of Engineering Degree (B.E) focussed in Electronics and Telecommunications engineering from the University of Mumbai, Mumbai, India. I am currently working in Business & Technical Account Management for procurement product Zycus and a service management professional in Incident, Problem, and Change Management. My role comprises communicating, understanding stakeholders' requirements, and configuring the tool. Rich experience in Business Support environments with leading Multi-National Global Companies working in a fast-paced, high-tech dynamic environment. Consulting and Account Management experience for clients across the US and a few other global regions with Stake in all Key meetings from Requirement gathering to Value-addition. Providing Enhancement Business Support Post-Implementation, Application Maintenance & weekly consulting to understand and simplify the needs of existing customers. Great Problem-Solving skills for client satisfaction and excellent communication skills to meet Business requirements. Quick-Learner with strong problem-solving and quantitative skills, highly motivated to learn new tools and technologies. Team Player, Reliable individual, love taking initiative, complete accountability & ownership of the task. Highly proactive and with a focused positive approach towards all tasks. Innovative, Creative, and Collaborative with high interpersonal, negotiation, and persuasion skills. Ability to do strong research and strategic analysis skills