Sumit B.
Incident Manager at Tata Consultancy Services
Based in Bengaluru, India
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Seniority
Manager
Department
Information Technology
Location
Bengaluru
Industry
IT Services and IT Consulting
Company size
696K
Contact information
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s•••••••@tcs.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sumit B.
ServiceNow Skills: ITIL, Mid server, ITSM, Incident Management, Problem Management, Service Catalog, Integration, Configuration Management, Reporting, Discovery and Integrations, Client-Side and Server-Side Scripting, Client & Server APIs, Glide Aggregate, Glide Record, Administration, Reporting, Email Notifications, Creating/Editing Home pages, Personalizing Forms • Scripting Languages: JavaScript, HTML 5.0, XML • Software Methodologies: Agile Scrum, Waterfall, Lean Six Sigma • Database: SQL • Business Analysis: gap analysis, cause and effect analysis, and decision tree. Power BI
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