Sumit Bagchi
IT - Manager at Higher Education Marketing
Based in New York, United States
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Seniority
Manager
Department
Information Technology
Location
New York
Industry
Higher Education
Company size
1.8K
Contact information
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s•••••••@marketinglo.com
Phone
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Background
About Sumit Bagchi
15+ years of success leading IT support operations for higher education customers. Highly competent and accomplished IT professional adept at directing delivery of IT services within large-scale enterprise environments; motivational and performance-driven leader, skilled at building peak-performing teams, maintaining business-critical applications and systems, and implementing best practices in customer service and technical support following ITIL standards. Flexible and adaptive; proven to excel under pressure while consistently meeting service level agreements (SLA). Maintain department budget and prepare road-map for upcoming years. Articulate communicator with interpersonal, problem solving, and negotiation skills critical to forming and maintaining strong customer relationships.
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