Sumit Bajaj

Background

About Sumit Bajaj

Driving Digital Transformation & eCommerce Evolution! A dynamic Program Manager | Business Analyst | Product Manager - GenAI, shaping the future of RCPG & Telecom with 19+ years of experience across USA, Europe, and APAC markets. Passionate about blending disruptive technologies, business transformation, and customer-centric digital experiences to deliver impactful solutions. What I Bring to the Table: Strategy & Execution: From RFI/RFPs to Bid Defense, shaping winning proposals for Retail, CPG, and eCommerce. Digital Transformation Expert: Cloud-hosted environments (AWS, GCP, Azure) & headless commerce (Commercetools). Customer-Centric Solutions: Elevating Digital Customer Experience, CMS (Amplience), and Omni-channel Optimization. Tech Meets Business: Deep expertise in Telecom OSS/BSS, eTOM, TMForum APIs, and API-driven commerce. End-to-End eCommerce Mastery: Web & Mobile Apps – Registration, Checkout, Payments, Loyalty, Product Discovery, Order Fulfillment & more! Passionate about driving innovation, leading high-impact teams, and shaping digital-first enterprises. Always open to discussing emerging tech, digital commerce, and transformational strategies. Let’s connect and collaborate on the next big thing in eCommerce & Digital Innovation!#DigitalTransformation #eCommerce #RetailTech #Cloud #CustomerExperience #Leadership