Sumit Bhosle

Background

About Sumit Bhosle

Degree: BHMCO Holder with effective personnel management skill and good communication skills, keenly interested in planning. Joined Best Western Hotel Sahil – Mumbai as a Front Office Assistant handled Reception & reservation successfully. Joined Cricket club of India – Mumbai as a Front office Assistant to handle guest reception as well as club reception & club Membership queries as well as Membership selling. Joined Sun N Sand Hotel as a Front office Executive handled all the procedures and tasks with organization and front office staff. Joined PVR Sion as a Duty Manager to handle all the Movie shows, Theater print, daily collection report, Box office as well as Lounge, handle staffing, store & budget planning for upcoming month. Joined Avadh Utopia Club – Vapi during its pre-opening and successfully handled all the Pre-opening procedures and tasks with organization and front office staffing. Joined Bawa International – Mumbai as a Trainee Hotel Manager to handle all 4 hotels revenue, room planning, coordinate with sales team. Joined Orange Megastructure LLP (Le Meridian coming soon) SURAT’ Job Description : In the absence of Front Office Manager take charge of the operations of Front Office Department. Primarily reporting to Front Office Manager. As the Duty Manager acts as the bridge between the front and the back office. While coordinating the operation, you will also ensure that all guests experience a fantastic stay. Systems and Procedures : • Implement systems and procedures that achieve higher cost efficiency and guest satisfaction. • To ensure that all the records / reports for the above are maintained and updated daily. • To make random cash audit. • Reservations. • Sending Daily/weekly/monthly reports. • To update and send DSR. Revenue : • Forecast trends in occupancy as per the budget for room sales. • Develop and implement strategies for optimization of room inventory. • Constantly benchmark and communicate innovation at Front Office. Work closely with the Sales department in the area of promotions, special packages, corporate discounts, new accounts etc. • Stay informed about local, national and international best practices/ trends in accommodations management. • Work in close co-ordination with Sales & Finance. • Helping corporate recover debts from local companies/sources. • Coordinate with local IT support and if necessary with the corporate office on IT related issues. • Collection of at least 10 Customer feedback forms.