Sumit Chatkara

Background

About Sumit Chatkara

ABOUT ME 15year professional experience started from Aviva life insurance 3 year sell life insurance. Responsible for identifying sales opportunities for insurance plans and overseeing a portfolio of clients.handling policy renewals, and tracking claims. Respond to clients’ insurance-related questions and issues. later moved to TATA AIG insurance as a ABDM for very short time. Later moved to Bajaj Finance 2010 in collection team handling East Delhi and NCR. Worked as Area Sales Manager (RPL) 2019/2020 Haryana/Uttarkhand Rural personal loans. •Bajaj Finance Ltd as Area Manager Sales RPL Uttrakhand Responsibilities & Accomplishments • Handling RPL Business for Uttarakhand • Effectively carried out periodical market surveys & competitor analysis across Uttrakhand & other areas. • Building and managing Rural Term Loans business • Creating a strong & complete sales culture to drive acquisitions, profitability and employee development. • Managing and supporting the effective deployment of team of sales professionals • Identifying the need of sales training, analyzing changing market trends, channel deployment etc. • Ensuring implementation of promotional plans & contests and suggesting new and innovating promotion plan for the area of work. • Actively involved in carrying out many campaigns. • Ensuring highest levels of employee relationship, motivation & engagement to drive results & high levels of employee satisfaction. • Customer Relationship Management – Work on customer delight with no customer escalations or complaints. • Work on collection Bucket cases. • Effectively engage Operations & Risk teams to understand and contribute to overall processes & profitability across location. • Responsible for maintaining a healthy IRR/WRR to generate good profit for the Organization in terms of rates & revenue generation, Cross Sales from the region. • Strong telephone and communication skills • Able to establish and maintain cooperative relationship with customers and employees