Sumit Chugh

Background

About Sumit Chugh

I’m a global shared services and transformation leader with 20+ years of cross-industry experience driving operational excellence, digital innovation, and measurable business outcomes. Over my career, I’ve led large-scale global teams and delivered over $1 Billion in business value across multiple industries. My passion lies in reimagining how businesses operate — combining strategy, technology, and people to unlock new levels of performance. I specialize in building and scaling global shared services across Sales Operations, Finance (OTC, P2P, RTR, FP & A, Treasury), and HR Operations, while leveraging emerging technologies like GenAI and Agentic AI to transform productivity, decision-making, and customer experience. I thrive at the intersection of strategy and execution — partnering with C-suite leaders to design roadmaps that deliver sustainable results. My track record includes transforming operating models, standardizing global processes, and driving double-digit improvements in efficiency, revenue realization, and profitability. I’m driven by one goal: to make organizations faster, smarter, and more human through intelligent transformation. Core Strengths: • Global Shared Services Leadership | Business Transformation | P&L Ownership • GenAI & Agentic AI Strategy | Automation | Process Optimization • Sales Operations | Finance & Accounting (OTC, P2P, RTR, FP & A)| HR Operations • Operational Excellence | CX Improvement | Stakeholder Partnership | Change Leadership