Sumit Kumar Agrawal

Background

About Sumit Kumar Agrawal

With 11 years of experience in Banking, Finance, and UK Utilities, I specialize in process management, quality assurance, and team leadership in global KYC/AML operations. In my most recent role, I served as a Team Lead for KYC operations at In2Talk Technologies and Consulting Pvt Ltd (formerly Ugrocol Solutions Pvt Ltd), where I managed a team of 15 analysts and specialists. I excel in enhancing process efficiency, improving quality, and managing high-performing teams. My leadership has led to a 20% reduction in client onboarding time and significant cost savings. I am skilled in facilitating cross-functional collaboration, providing performance feedback, and ensuring compliance with regulatory standards. I am eager to leverage my expertise in AML and data analytics to advance my career, continuously driving operational excellence and team development: Improved quality scores from 86% to 97% over three months through targeted coaching and process enhancements. Achieved a 50% increase in team productivity, resulting in significant cost reduction for the company. Managed multiple roles, contributing to cost reduction and operational efficiency. Team size grew from 5 to 11 members, providing growth opportunities and maintaining high-performance standards. Collaborated with HR Team for hiring and onboarding new team members, and provided end-to-end process training for more than three batches: 1. Lean Six Sigma Green Belt Certification from KPMG 2. Certified Money Laundering Prevention Professional (CMLP) certification from Financial Crime Academy 3. Data Analytics Certification from MSME-TECHNOLOGY DEVELOPMENT CENTRE (PPDC) 4. Lean Six Sigma Black Belt Certification from IMC Institute.