Sumit Prajapati
Director - Digital Product Management, Customer 360 Platform & Solution Management at American Express
Based in Miami-Fort Lauderdale, United States
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Seniority
Director
Department
Sales & Business Development
Location
Miami-Fort Lauderdale
Industry
Financial Services
Company size
99K
Contact information
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s•••••••@americanexpress.com
Phone
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Background
About Sumit Prajapati
As a Director of Digital Product at American Express, I lead Platform Development, Governance & Solution Management for Customer Relationship (C360) product. I focus on Product vision and roadmap, new capability innovation and data analytics and model design for data driven decisioning. My core responsibilities also include People Management where I use my experience and leadership to inspire and grow my direct reports and mentees to reach their individual goals. My team of Product Owners, Product Managers and Data Analysts execute the product roadmap while creating best in class API and analytics backend ecosystem. With innovative data architecture on latest technology stack and data sriven decision we focus to solution and deliver omnichannel customer experience when customer engages in to Amex.
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