Sumit Singh Rathore

Background

About Sumit Singh Rathore

Results-driven and self-motivated Aviation Specialist with over 15 years of proven experience driving operational excellence and strategic growth across multiple facets of aviation operations. Core Skills & Competencies Crew Operations & PlanningExperienced in crew management with deep expertise in Crew Roster Planning, Scheduling, Pairing, and Day-of-Operations management. Proficient in Crew Welfare, Training Planning, and ensuring compliance with DGCA FDTL regulations. Hands-on experience with systems such as AIMS and CAE Crew Manager (T&Q, Crew Scheduling & Rostering). Strong understanding of operational workflows and crew readiness requirements. Technology & Analytical ExpertiseProficient in Power BI, Jaspersoft, Microsoft Office Suite, and Excel. Strong analytical and critical thinking skills used to drive data-informed decisions. Experienced in leveraging business intelligence tools to build reports, track KPIs, and enhance operational efficiency. Well-versed in Learning & Operations systems with a solid grasp of aviation regulations and digital tools. Ground Operations & Customer ServiceSkilled in Ground Handling operations and Customer Support, with a focus on elevating Customer Experience and Retention. Adept in Problem Solving, Hospitality, and Sales, with the ability to stay composed and multitask in fast-paced environments. Known for delivering exceptional service standards and building strong relationships through proactive communication and stakeholder collaboration. Leadership & Interpersonal SkillsProven leadership and supervisory capabilities with a background in Training & Development, Team Motivation, and People Management. Excellent interpersonal and organizational skills, focused on delivering operational excellence through collaboration, communication, and continuous improvement.