Sumit Tickoo
Infra Managed Service Analyst at Accenture
Based in Gurugram, India
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Seniority
Staff
Department
Operations
Location
Gurugram
Industry
Business Consulting and Services
Company size
656K
Contact information
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s•••••••@accenture.com
Phone
5 credits+91 ••• •••• ••••
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Background
About Sumit Tickoo
Results-driven IT Infrastructure and Support Analyst with 3+ years of hands-on experience in IT operations, incident resolution, and service delivery. Proven expertise in supporting enterprise clients such as Accenture and Maruti Suzuki, ensuring SLA adherence, high system uptime, and smooth resolution of critical incidents. Skilled in tools like ServiceNow, Zabbix, Icinga, Alerta, and CyberArk, with a strong foundation in ITIL-based environments. Recognized for maintaining performance under pressure, effective stakeholder communication, and continuous process improvement. Passionate about delivering reliable, secure, and efficient IT support that aligns with business goals.|Open to Relocate to Dubai/UAE
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