Sumon Tan
Regional Quality & Training Manager, Aman Indonesia at Aman
Based in Bali, Indonesia
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Seniority
Other
Department
Other
Location
Bali
Industry
Hospitality
Company size
4.2K
Contact information
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s•••••••@aman.com
Phone
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Background
About Sumon Tan
I hold a Bachelor’s degree in Business Management with a focus on Economics, graduating with a GPA of 3.70. I’ve spent over 15 years in the hospitality industry, with a specialization in quality assurance and learning development. As a result, I successfully elevated the hotel to the Top 5 in Southeast Asia for guest satisfaction, achieved over 95% in Brand Standard audits, and introduced a groundbreaking 'Learning Journey' system. This tool enhances consistency in service delivery and supports the development of all team members. Additionally, I hold certifications as a BNSP Trainer and Six Sigma Black Belt from The Council for Six Sigma Certification.
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