Sunay Yadav

Background

About Sunay Yadav

I worked as a Business/Operations Analyst at TrueContext Formerly Prontoforms, Ottawa, Canada, where I worked on administering Salesforce and improving processes for the organization. My major responsibility was to work with customer facing teams and improving business processes for them using automations and processes in Salesforce. Prior to my masters, I worked as a Post Sales Business Analyst in IBM premier partner company Streebo Solutions Pvt. Ltd, with experience across diverse domains like banking, financial services & insurance, automotive. I have consulted on projects incorporating enterprise level solution ranging from business/digital transformation to omni-channel mobilization of enterprises. I'm skilled in Salesforce, Microsoft Office 365 tools, Efforts estimation, Wireframes, Delivering presentations and product demonstrations, testing applications, managing and coordinating with multiple teams and using problem solving and forward thinking skills to improving business performance I enjoy working with new people, working for new people and establishing a strong bond between a company and its client. I have got a CSI rating of 8 in almost all my projects that I have worked on. Understanding a customer's needs and giving them the best possible business solution is all what I love.