Suneel Haroon

Background

About Suneel Haroon

I am a communication and sales specialist with a bachelor's degree from the University of the Punjab. I have 4 years of career experience in business development, B2B sales, customer services, and customer success, working with diverse and international markets. Currently, I am a sales specialist B2B customer care at Programmers Force, where I respond to customer inquiries, complaints, and requirements via emails, calls, and live chats, using my excellent communication and problem-solving skills. I also keep records of customer interactions and transactions, follow up with customers to ensure their satisfaction, and aim for first contact resolution. Additionally, I handle incoming calls from the US and UK market, demonstrating my cultural awareness and adaptability. Previously, I worked as a CRO at Abacus Consulting, where I made daily reports on Excel and answered customers on calls and email chat support using Zendesk. Before that, I was an assistant operations manager at Beyond Wireless for five months, until the company's contract ended. In all my roles, I have learned to multitask, manage my time, and be patient.