Sunidhi Sachdeva
Service Delivery Manager at Imperial Brands Plc
Based in Bristol, United Kingdom
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Seniority
Manager
Department
Operations
Location
Bristol
Industry
Manufacturing
Company size
8.8K
Contact information
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s•••••••@imperialbrandsplc.com
Phone
5 credits+44 ••• •••• ••••
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Background
About Sunidhi Sachdeva
An ambitious and result oriented professional with over 15 years of experience across, Finance and Accounting Operations, Shared Service Delivery, Project Management, Transition Management, Transformation & Process Improvements, Team Management, Client Relationships and Vendor Management. Personally passionate about development of teams, hence lead and execute numerous engagement initiatives for my people Self-motivated leader and result driven in F&A operations with vision of Continuous Process Improvement, have proven ability to analyze processes and workflows, assess their efficacy, relate them to business goals and formulating Strategies for enhanced Service Delivery and providing creative solutions with client centricity approach. Leading teams to ensure the accomplishment of service deliverables. Have implemented focused quality control management steps in various projects to achieve error free operations delivery. Excellent interpersonal skills with the ability to relate to people at any level of business and management with global experience in the Finance industry. Skilled at handling multiple tasks and projects simultaneously. Have passionately driven business goals along with keeping my teams motivation levels high at all the times by fostering multiple engagement initiatives on frequent basis. Self-motivated achiever, who exceeds goals, has been promoted regularly, earned highest customer satisfaction rating for the last few years and has garnered numerous awards. Articulate communicator who can fluently speak the languages of both people and operations, blending technical expertise with exceptional interpersonal skills while interacting effectively with customers, staff and support teams; adept at delivering presentations and demos. Specialties: F&A Operations, Transition Management, Solution Design, Process Innovation, Operations Management with client centricity, People Management, Project planning and execution, communications, Risk and Compliance, Problem solving & Decision making, Leadership, Coaching/mentoring, Employee Engagement, Dispute/Issue management, Escalation Management, Service Management, Quality and controls mgt, Continuous improvements and many more.
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