Sunil Battula

Background

About Sunil Battula

Project Domain: Customer Relationship Management Solutions Operations Strategy, Clinical Trail Management Systems, Business Process Re-engineering, Application Development, Problem Management, Change Management, Service Management, System Analysis, Infrastructure Maintenance. Site Management, Payment Modules, Clinical Administration, Site Visit Reporting, SOX Regulatory, GxP regulated systems, Software Life Cycle Management, System Implementation Management, Release Management, Process Improvement, and Client Relationship Management. Operating Systems: Windows NT, Windows 95, MS-DOS, WINDOWS XP, AIX and Windows Clusters Computer Languages: Siebel eScript, ABAP/4, SQL and PL/SQL RDBMS: ORACLE 7.X, ORACLE 9i, ORACLE 10g, Oracle 11g DB2UDB 8.0 Applications: SIEBEL 7.5, Siebel 7.8, Siebel 8.0, Siebel IP 19.1 Appian 17.1 Microsoft Office, Lotus Notes, SmartSuite, MS Office and SAP R/3, OSB, HP Service now, Jira, Appian, Sales Force, EDC, PS, ELVIS, SEDAN and eTMF. Employment History Oct 2017-Present AD R&D IT Clinical Operations IQVIA Apr-2016-Oct 2017 Manager CTMS Production Support QuintilesIMS May 2010-Apr 2016 Product Support Specialist Quintiles, Research Triangle Park, NC Oct 2007 – Mar 2010 Service Delivery Manager IBM Managed Services Delivery, Raleigh, NC July 2006 - Oct 2007 World Wide CRM Level 3 Support Consultant IBM CRM, Raleigh, NC Feb 2005 – July 2006 World Wide CRM Level 3 Support Consultant IBM Canada, Toronto, ON Jan 2001 - Feb 2005 World Wide CRM Level 3 Support Consultant IBM CRM, Raleigh, NC Nov - Jan 2001 Siebel Consultant Tech Data Corporation, Clearwater, FL Aug – Oct Siebel Consultant Conxion Corporation, Santa Clara, CA Feb – July Siebel Consultant Meta Group, Stamford, CT Jan – Feb Siebel Consultant GMT Corp, Atlanta, GA Dec – Jan Siebel Consultant Dr2Dr.com, Fairfax, VA