Sunil Goyal

Background

About Sunil Goyal

Efficient work experience with strong background experience in electronics. Cultivating customer relationships through excellent communication and service skills. • Strong leadership and collaborative skills especially while working as an Advisor for managing client relationships, addressing concerns and monitoring accounts for quality performance. • Good communication skills, adaptable and process oriented with high customer orientation. Actively collaborating with peers, internal partners, and external customers to offer them an excellent customer service journey. • Excellence in Solution Delivery and efficiently managing all types of clients and stakeholders understanding their concerns, queries and requirements and providing them sustainable service. • Understanding the requirements by going through the specifications. Identifying and solving any problems that arise with computer networks and making recovery reports • Assigned tasks to team members based on individual strengths and promoted teamwork-driven environment to meet goals. Improved the performance of individual team members by motivating and training each person. • Training and Mentorship to 30+ students with ILETS test preparation services, group activities and demonstrations. • Excellent technology skills; proficient with MS Office (Word, Excel, Access, Outlook, PowerPoint), Sage50