Sunil Jaiswal
Site Reliability Engineer at Bank Of America Merrill Lynch
Based in Mumbai, India
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Seniority
Staff
Department
Information Technology
Location
Mumbai
Industry
Financial Services
Company size
16K
Contact information
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Background
About Sunil Jaiswal
Senior Site Reliability & Observability Engineer with 14+ years of experience designing monitoring, automation, and reliability solutions for enterprise banking platforms. Expert in Dynatrace, Splunk, Open Telemetry, and large-scale observability architecture supporting high volume payment systems. Proven success in reducing operational toil, improving reliability metrics including SLO, SLA and MTTR through structured incident response and root cause analysis (RCA), implementing proactive anomaly detection, and building self healing automation for mission critical distributed systems.Key Achievements• Reduced alert noise across 260+ apps, saving hrs./month through monitoring optimization and automation.• Designed and implemented end‑to‑end payment tracking and monitoring for US Wires, Real‑Time Payments, and regional payments across APAC and EMEA regions using Splunk log analytics and database monitoring capabilities.• Delivered enterprise Dynatrace deployment including Davis AI configuration, custom dashboards, and alerting strategy.• Developed self‑healing automation workflows that significantly reduced manual intervention and improved MTTR.Python developer with strong experience in providing end-to-end solutions for improving business processes. Extensive knowledge in Linux,data processing, ETL, databases, web scraping, automation, scripting, data mining, data analysis, data visualization, data dashboard, business intelligence etc.1. Python Streamlit based one pager webpage that acts as a SQL validator and formatter.2. Python based multiple scripts that can collect server metrics data for enhanced incident analysis.3. Python scripts that connect to SQL and Oracle databases and perform ETL functions.4. Python scripts that can make API calls and perform ETL functions.5. Python Script that can prepare quick table views and dashboards for production teams.6. Python playwright.async_api based script for real user monitoring.
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