Sunil Jindal

Background

About Sunil Jindal

As the leader of strategic initiatives, I am responsible for spearheading key strategic projects in ADM Americas practice, sizing $1+ billion revenue. My key initiatives include improving accounts delivery, boosting additional sales, improving margins, addressing supply chain gaps, managing talent, transforming financial tracking and reporting processes, global ADM repository setup, and creating a data lake to integrate all the systems and design a Chatbot. Several of these initiatives are powered by GenAI capabilities. As the delivery cluster leader of R & ET BU portfolio, ADM Americas practice, I ensured successful delivery with client value through a focused CSIP program, surpassing portfolio revenue and margin targets for consecutive years, additional sales, and the use of shared service (factory) delivery model. I am currently transitioning out of my delivery role to concentrate on strategic initiatives. Previously, as the delivery lead for the Oracle practice solution center (COE) NA, I designed AMS cloud methodology, new tools and accelerators, market offers, and establishing a shared service delivery model from ideation till deployment. Previously, as a service delivery manager, I was accountable for AMS deliveries, including service transition, incident, problem & change management, major incident management, SLA performance, service improvement plan, margin improvement, succession planning, monthly & quarterly client governance, driving client value, account mining, and pre-sales support across the US and EMEA regions, with multiple client-facing roles. I have extensive experience in pre-sales support, including working on RFPs, Q&A for client clarification, solutioning, estimation, pricing, proposal presentation preparation, solution reviews, Orals, and SOWs writing. I have led several employee training & development programs, including planning, skill gap assessment, budgeting and content creation, platform setup, internal marketing, nominations evaluation, conducting sessions, leveraging technology, certification with major focus on practical learnings and feedback surveys for improvisation of training programs. Previously, as a senior project manager, I also managed project implementations, upgrades, and migrations, including planning, scheduling, resourcing, tracking, escalation management, stakeholder management, and risk and issue management in a multi-geographical, multi-technological, multi-vendor, and diverse cultural environment.