Sunil Malhotra

Background

About Sunil Malhotra

Having 15+ years of IT experience in Project Management, Customer engagement, Design and Development of applications, specializing in Restaurant Invoice processing systems, Trading systems, Banking, Aviation, CRM, Finance domain using J2EE technologies,Core Java and.NET. • Responsible for customer engagement, onboarding, training and overall customer's product satisfaction • Responsible for Project Management, Risk and Issue Management, Dependency management, Scope, Cost, and change Management • Management of communications plan to ensure supply and demand for adequate resources are available, and deliver commitments are met • Primary Interface to all business partners and Interface with IT Business Segment Partners for issue resolution and change management. • Managed Project timelines, estimates, status reports, issue logs, and remediation plans. • Managed the project metrics concerning the quality of the project like Defect Leakage, Effort Variance, Schedule Variance, Defect Density etc. • Applied hands on, tactical Project Management methodology to ensure on time delivery of work, including monitoring internal and external dependencies, tracking of progress, monitoring of project milestones and accomplishments. • Effectively communicated key messages and updated all stakeholders to ensure the financial customer’s expectations are managed effectively • Built Client satisfaction and strong rapport from the onset in order to understand Client needs effectively, and pervasively, keeping in mind all core values of the organization. • Status Reports: Daily/Weekly Status Reporting of the Projects/Teams progress by various matrix and regular team meetings. Dashboards, Progress charts, Project Metrics and execution Reports shared via Mails, Conference calls, Meetings etc. • Built team from the ground up to execute the planned v actual Milestones dates as per plan. • Implemented the processes to support the Agile methodologies.