Sunil Varade

Background

About Sunil Varade

Objectives- • I have More than 13 years of experience in IT and currently I am working as IT Reporting Manager of IT ServiceDesk / Helpdesk Support, Desktop Support, End User Support, IT Remote Support, Service Delivery engineer and Technical support for Server & Storage, Data center. I am displaying outstanding knowledge and practical exposure in technical troubleshooting of Server/Windows administrator, VMware, Microsoft Intune, Office 365, Microsoft Azure Cloud etc. • My goal is to contribute to an organization's success and help individuals achieve personal and professional growth. Core Competency- • Excellent Leadership: I have excellent leadership track of record, continuously meeting SLAs, delivering good service and ensuring customer satisfaction. • Regular audit of IT system - Conduct regular audit of IT system by IT Staff and send report to management. • Incident Management - Identify, Analyse and resolve critical incidents of users within organization. • Change Management - Management of change and development within a business and similar organization. • Problem Management - Identifying and managing the causes of incidents on an IT service. • IT Asset Management: My experience extends to the meticulous management of IT asset lifecycle, covering procurement, allocation, renewal and remediation with precision and efficiency. • Effective Communication: My communication skills are adaptive and engaging with Clients, Stakeholders, Cross-functional teams to foster collaboration and deliver exceptional outcomes. • Team Leadership and Development: I bring strong team leadership, ability to mentor, resolve conflicts within a teams and productive work environment. • Project Collaboration: I actively participate in project collaboration efforts, and creation of Standard Operating Procedure (SOP) documentation. • Technical Problem Solving: I consistently demonstrate my skill in technical problem solving and ensuring that challenges are addressed promptly and effectively. Declaration: • I hereby declare that all the information has given below best of my knowledge. Thanks, Sunil Varade, Mob No – 7875759827.