Sunit Singh Solanki

Background

About Sunit Singh Solanki

I am an experienced Customer support program management professional along with Network Operator Handling gaining 10+ years of expertise in telecom domain, driving technical issue resolution and customer satisfaction. Currently leveraging my skills at MediaTek, I possess a deep understanding of mobile chipset technology and a proven track record of delivering top-notch support to clients worldwide.Roles and Responsibilities: Currently associated with Mediatek India as Global Customer Program management professional. Open to travel 24x7 to customer & partner sites for understanding the technical issues in order to align with product strategy & Roadmap. Understands the business requirements and handle the customer accounts along with their conflicts & queries on very first level. Manage and analyze business requirements and help to get it implemented with changes. Undertaking the design & the development, testing, debugging, and troubleshooting of the device. To do Project/Program Management and Technical support of Key customers in South Asia. Gather New Feature Requirements and negotiate internally to get it developed for customers. Analysis of the Business Requirements, Software Requirement specifications, regional testing. Working closely across the teams like RD/HWPMs/SWPMs/BDs for customer Projects MP(Delivery).